Thursday, March 20, 2014

Office 365 Sharing issues - Integrating Technology Website

I know that previously there has been some sharing issues with office 365 between users with Office 365.  Dan Robbins and I have been in contact with the state about this issue, and this was what we have heard back from them ... (It has been working in Internet Explorer, but not in chrome)... this was the recommendations of the state, that I am copying and pasting below...

Microsoft is switching their product to be named “OneDrive” instead of “SkyDrive” so you’ll see that change across the board.

Since it sounds like the issue is browser-specific  (Chrome) and only one the one computer, you can do the following testing if you’d like:
1)      On the Chrome menu, select Settings.
2)      On the settings page, click Extensions.
3)      Please disable all Extensions (by unchecking the box next to enable)
4)      Exit and restart Chrome
5)      Return to the Extensions page to make sure they are still disabled
6)      Log back in to Office 365, and see if the problem continues to occur.

If everything appears to be working fine in Office 365, you can enable each extension one by one (testing Office 365 after each) to try to figure out if one of them is causing the issue.

So It appears that sharing issues could be related to extensions in the chrome browser?  

Something for you to try anyway, if you are having any sharing issues.

Also, this website was shared among the Tech Director Listserv last week...and I looked at it....and there are ALOT of Technology resources listed on here.  (too many to discuss each individually)... please feel free to check it out.... there is common core stuff on there as well!

http://www.willoughby-eastlake.k12.oh.us/classroom/technology/


Monday, March 3, 2014

Campus Update: Clear your browsing history.

This past weekend, Infinite Campus, ran an upgrade and to be able to log in and use the "new" version of the website, they have asked that users clear their browsing history and cookies.

I have helped a few staff members do this already this morning, but just in case you haven't done it yet, and you would like to do it yourself (It's not difficult), I thought I would lay out the steps needed in this blog post.

 I am going to show the steps in google chrome.  The chrome browser seems to be working with this update.  I had a teacher try Internet explorer earlier, and it wouldn't work...we tried chrome, and were successful.  However, there is a similar procedure for Internet explorer.

#1  Go click on the menu button (top right of your screen) in the chrome browser.

The Little Box with the 3 Horizontal lines is the menu button
 #2 Go down the drop down list, and select "Settings".  This should bring up the Settings in a separate tab.

#3 On the top left of the page, select the History button.


#4 Near the top, on the main page click the "Clear Browsing Data" button.  This will bring up a "pop up" window for clearing your browser data.



#5 In that window, select the drop down for 'Obliterate the following items from:' and select the option 'the beginning of time'.



#6 Ensure that the following items are checked: 'Browsing history' and 'Cookies and other site and plug in data'.  (NOTE:  You can choose to select and delete other items such as: downloads, passwords, etc... but you don't need to.  The only ones that NEED to be selected are History and Cookies)

#7 Click the button that says 'Clear browsing data'.  You will probably need to wait a minute or so until the data is cleared from the machine.

 And that is all you need to do!  Your history and cookies are cleaned up, and you should be able to successfully run the "new" version of Infinite Campus now.

If you continue to have problems, please don't hesitate to contact me, and I will endeavor to get you back going again.

Happy Birthday Cameron!

Happy Birthday to my eldest Son!



Hope you have a great day!